Hitachi Aloka: The Innovator in Ultrasound Skip to content

Support: Overview

Support Overview

At Hitachi Aloka, we make communicating with us easy. One toll-free number—888.782.5652—is all you need to resolve any of your service and support needs.

Select a service for detailed information about our service and support options.

Learn more about:

On-site Service

Hitachi Aloka provides on-site service with our dedicated group of strategically located and highly experienced professionals. On-site service is provided 24 hours/day, 7 days/week. It is available during the initial warranty period or as part of a comprehensive service agreement.

Hitachi Aloka also offers very competitive hourly rates for service on systems not covered by one of our many service programs.

Call us, toll-free, at 888.782.5652 for on-site service.

Technical Support

Hitachi Aloka provides technical support through our highly trained and experienced service support team.

Call us, toll-free, at 888.782.5652 for technical support.

Replacement Parts

As the original manufacturer of the instrumentation, Hitachi Aloka field personnel also have access to a full range of items to support your system. To service your needs quickly, Hitachi Aloka maintains a full stock of parts available for immediate shipment. You also have the option to purchase new replacement parts or re-conditioned parts, which offer a significant cost savings. Both types are backed with our performance warranty.

Call us, toll-free, at 888.782.5652 for service.

Technical Training

Hitachi Aloka offers veterianry ultrasound training courses - both Introductory and Advanced - thoughout the year. Click here for details or for schedules and fee information, contact Sheri Dudra at 800.872.5652, ext 328 or

Extended Warranties/Service Agreements

Hitachi Aloka offers a broad range of extended warranty/service agreement programs designed to meet the specific needs of our customers. These programs provide both flexible support and billing options.